Project Overview
At Onebeat, a leader in Retail Tech providing AI solutions for optimal store inventory management, I played a pivotal role in the design and product management team. My primary responsibility was the characterization and design of the interface tailored for supply chain management personnel. As the second designer at the company, I continued and enhanced the existing design work, developed the design language, and both improved and innovated features.
Client
Onebeat
Industry
Retail Tech, SaaS
My role
User interface design
User experience
User research
The challenge
Inventory planners face the challenge of optimizing their store inventory management to prevent both overstocking and stockouts, which can significantly impact sales and customer satisfaction. They need a solution that provides real-time, data-driven insights and predictions to manage inventory levels efficiently. Additionally, users seek an intuitive interface that simplifies complex supply chain processes, ensuring they can quickly adapt to changing market demands and streamline their operations effectively.
Onebeat solution
Onebeat provides an AI-driven solution that delivers real-time, data-driven insights and predictions to optimize store inventory management. By balancing inventory levels and preventing overstocking and stockouts, Onebeat helps users streamline operations and adapt to market demands. Its intuitive interface simplifies complex supply chain processes, enabling informed decision-making, enhancing efficiency, boosting sales, and improving customer satisfaction.
Creating Seamless UX
in Complex Environments
Designing the UX for Onebeat’s complex system involved creating intuitive user flows to streamline navigation and enhance efficiency. I conducted extensive user research using IDEO methods to understand user needs and pain points, ensuring the design addressed real-world challenges. The insights gathered from user interviews and data analysis informed the creation of a seamless interface that simplifies complex supply chain processes. By focusing on user adoption and engagement, I developed a user-centric design that not only optimizes functionality but also enhances the overall user experience.
User flow
Crafting user flows to streamline navigation and ensure an efficient, intuitive experience.
Replenishment module flow
Upload module flow
User Adoption Research
Using IDEO methods to gather deep insights and inform design decisions, ultimately enhancing user engagement and satisfaction.
Step 1: Users interviews
Step 2: Download interviews
Step 3: Card sorting
Step 4: Building user journey map
Step 5: Extracting insights
Product overview
Creating a product overview video to explain how the product works, enhancing user understanding and engagement.
Building Design System
Evolving the design language to ensure consistency across the application, improving existing features and introducing new ones to enhance functionality and user satisfaction, building a comprehensive Design System in collaboration with the front-end development team to create a cohesive and holistic library, and designing key components in the user interface to ensure a seamless and intuitive user experience.
Cross system component
Designing a core system component that ensures consistent user interaction patterns and enhances the overall functionality of the application.
User interface
Designing the user interface to be intuitive and visually appealing, prioritizing a seamless user experience.
